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Troubleshooting

5 Docs

How to Contact Support

Last Updated: May 3, 2025

Reach us at support@echofox.ai or via the in-app chat.

Automations Not Working

Last Updated: May 3, 2025

Validate the flow setup and check if triggers are firing.

Missing DMs or Delayed Sync

Last Updated: May 3, 2025

Check sync intervals and API quota limits.

Webhook Events Not Firing

Last Updated: May 3, 2025

Verify webhook URLs and permissions in your Facebook Developer settings.

Instagram Login Issues

Last Updated: May 3, 2025

Clear cache, ensure 2FA is enabled, and retry connection.